Privacy Policy

Effective Date: 1/11/2026

At Homapet (accessible at https://homapet.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit or use our website.

By accessing or using Homapet, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you interact with our website, we may collect personal details such as:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party payment gateways)

b) Non-Personal Information

We may automatically collect certain non-identifiable information including:

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Referring URLs

2. How We Use Your Information

The information collected is used to:

Process and fulfill orders
Provide customer support
Improve our website, products, and services
Send transactional emails (order confirmations, updates)
Send promotional communications (only if you opt-in)
Prevent fraud and enhance website security
Comply with legal obligations

3. Cookies and Tracking Technologies

Homapet uses cookies and similar tracking technologies to:

Enhance user experience
Analyze website traffic
Remember user preferences

You can choose to disable cookies through your browser settings. However, doing so may limit some features of the website.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your information only with:

Trusted service providers (payment processors, shipping partners, analytics tools)
Legal authorities, if required by law
Business partners strictly for order fulfillment and service delivery

All third parties are required to maintain the confidentiality of your information.

5. Payment Information

All online transactions are processed through secure third-party payment gateways. Homapet does not store or process your card or banking details on its servers.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. Homapet is not responsible for the privacy practices or content of those websites. We encourage users to read their privacy policies.

8. Children’s Information

Homapet does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal data on our website, please contact us immediately so we can remove it.

9. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent for data processing
Opt out of marketing communications

You can exercise these rights by contacting us using the details below.

10. Changes to This Privacy Policy

Homapet reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.